Shipping

Australia

Flat rate standard shipping of $12.00 AUD Australia wide.

Tracking information will be sent via email once order dispatched.

International

This site is now set up to ship (ceramics only) to the United States, Canada and New Zealand.

Flat rate of $25.00 AUD for single items plus an additional $10.00 AUD for each additional item.

For international orders outside of the countries listed above, please get in touch via email for a quote hello@rachelchargeceramics.com.au

NOTE: Shipping may incur custom fees or taxes which are payable by the customer. Please check with your local customs for information on this prior to ordering.

Returns + exchanges

Please choose carefully as I can only offer returns or exchanges for items that arrive damaged or broken.

Please contact hello@rachelchargeceramics.com.au within 72 hours of delivery.

Variances between products are to be expected and celebrated. These are not considered a flaw and make each piece on of a kind.

For more info, visit FAQs.